Q: Shipping time of my order?

A: Once shipped, your order will arrive within 4 to 10 business days for United States, depending on how fast customs clearance takes place and due to having multiple warehouses overseas. You will receive an email confirmation once you order has shipped. Feel free to email us to check on your order status. We're happy to help.

Q: Can I track my order?

We will send you the tracking code of the shipment when the parcel has been sent. You can check out on the status of of your order at anytime by going to the link "Order Status". you can also reach out to our customer support desk at [email protected] to ask questions anytime.

Q: Shipping cost of my order?

A: Shipping costs are free but it's dependent on shipping method you choose and your location and products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.

Return Policy

Returns Our policy lasts 30 days after the order delivery. If 30 days have gone by since delivery your order, unfortunately we can’t offer you a refund or exchange. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. non-returnable items: - Gift cards - Some health and personal care items To complete your return, we require a proof of purchase. Please contact us at [email protected] and we will be happy to assist you further with your request.

Please do not send your purchase back to the manufacturer.

Wrong Address:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address

Lost or Stolen Package:

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.

Refunds (if applicable):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable):

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping Back:

To return your product, please contact us at [email protected]

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending o USD n where you live, the time it may take for your exchanged product to reach you, may vary.